Privacy Policy

Introduction

At Lunaray ("we", "our", or "us"), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services, including:

• •
  Personal Information:This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and other identifiers.
• •
  Technical Information:This includes information about your internet connection, the equipment you use to access our services, and usage details. This may include your IP address, browser type, operating system, and other technology identifiers.
• •
  Usage Information:This includes information about how you use our website and services, such as the pages you visit, the time and date of your visits, and the time spent on those pages.
• •
  Communication Information:This includes information you provide when you contact us, such as the content of your messages and our responses.

How We Collect Information

We collect information in the following ways:

• •
  Direct Collection:Information you provide to us when you fill out forms on our website, subscribe to our newsletter, request information, or contact us.
• •
  Automated Collection:As you navigate through our website, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
• •
  Third-Party Sources:We may receive information about you from third-party sources, such as business partners, analytics providers, and social media platforms.

How We Use Your Information

We use the information we collect for various purposes, including:

• •
  To provide, maintain, and improve our services
• •
  To process and fulfill your requests for information or services
• •
  To communicate with you about our services, updates, and other information
• •
  To personalize your experience and deliver content relevant to your interests
• •
  To analyze and understand how users access and use our services
• •
  To develop new products, services, features, and functionality
• •
  To detect, prevent, and address technical issues and security breaches
• •
  To comply with legal obligations and enforce our terms of service

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include:

• •
  Encryption of sensitive data in transit and at rest
• •
  Regular security assessments and penetration testing
• •
  Access controls and authentication mechanisms
• •
  Regular security training for our staff
• •
  Incident response procedures

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• •
  The right to access your personal information
• •
  The right to rectify inaccurate or incomplete information
• •
  The right to erasure (the "right to be forgotten")
• •
  The right to restrict processing
• •
  The right to data portability
• •
  The right to object to processing
• •
  The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. When we do so, we ensure appropriate safeguards are in place to protect your information and to comply with applicable data protection laws.

Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.